Troubleshooting and Maintaining Cisco IP Networks v2.0 (TSHOOT)

COURSE CONTENT

Troubleshooting is one of the most difficult tasks when managing a complex network. TSHOOT is designed to give you the key knowledge and skills required to resolve enterprise routing and switching problems quickly and effectively. A large part of this course will involve looking at hypothetical companies and their networking issues and working through resolving those issues in a controlled environment. The objective is to develop a set of best practices for approaching networking problems that you can take back and apply on your network.

WHO SHOULD ATTEND

Network Engineers
Network Operations Center (NOC) Technical Support Personnel
Help Desk Technicians
Network professionals

PREREQUISITES

The knowledge and skills you must have before attending this course are as follows:

Cisco CCNA® certification or equivalent

Knowledge and experience of the implementation and verification of enterprise routing and switching technologies as offered by the following courses:

Note: In addition to CCNA certification it is recommended that the learner has practical experience in installing, operating and maintaining Cisco routers and switches in an enterprise environment.

COURSE OBJECTIVES

Describe the troubleshooting tools and methodologies that are used to identify and resolve issues in complex enterprise networks
Isolate and fix the network issues that your company, SECHNIK Networking Ltd., is facing
Isolate and fix the network issues that your customer, TINC Garbage Disposal Ltd., is facing
Isolate and fix the network issues that your customer, PILE Forensic Accounting Ltd., is facing
Isolate and fix the network issues that your customer, Bank of POLONA Ltd., is facing
Isolate and fix the network issues that your customer, RADULKO Transport Ltd., is facing