Implementing Cisco IP Telephony & Video, Part 2 (CIPTV2)


CIPTV2 v1.0 is a comprehensive course that provides you the essential skills and knowledge to implement Cisco Unified Communications Manager (CUCM), Cisco VCS-C and Cisco Expressway series in multisite voice and video networks. You learn call routing options, global dial plan replication based on the ILS, Cisco Unified SRST, mobility features, call admission control, integration of Cisco VCS and CUCM, and Cisco Mobile Remote Access on Cisco Expressway Series .

Multiple hands-on labs allow you to practice successfully implementing dial plans for multisite deployments – both domestic and international, plus the implementation of bandwidth management, device mobility, extension mobility and Cisco Unified Mobility. Other lab work covers the implementation of Dial Plans in Cisco VCS Control to Interconnect with CUCM and implementation of mobile and remote access via Cisco Expressway.


The primary audiences for the course are:

  • Network Administrators and Network Engineers
  • CCNP Collaboration Certification candidates
  • Systems engineers


This course is part of the following Certifications:


Implementing Cisco IP Telephony & Video, Part 1 (CIPTV1) or the following knowledge:

  • Working knowledge of converged voice, video, and data networks
  • Working knowledge of the MGCP, SIP, and H.323 protocols and their implementation on Cisco IOS gateways
  • Ability to configure and operate Cisco routers and switches
  • Ability to configure and operate CUCM in a single-site environment


Upon completing this course, you will be able to:

  • Describe multisite deployment issues and solutions and describe and configure required dial plan elements
  • Implement call-processing resiliency in remote sites by using Cisco Unified SRST and MGCP fallback
  • Implement bandwidth management and CAC to prevent oversubscription of the IP WAN
  • Implement Device Mobility, Cisco Extension Mobility, and Cisco Unified Mobility
  • Implement Cisco VCS Control and Cisco Expressway Series
  • Describe and implement CCD and ILS


  OUTLINE: Implementing Cisco IP Telephony & Video, Part 2 (CIPTV2)

Module 1: Multisite Deployment Implementation

  • Multisite Deployment Issues
    • Quality Issues
    • Bandwidth Issues
    • Availability Issues
    • Overview of Dial Plan Issues
  • Fixed-Length vs. Variable-Length Numbering Plans
  • Optimized Call Routing and PSTN Backup
  • Overlapping and Nonconsecutive Numbers
  • PSTN Requirements
  • Dial Plan Scalability Issues
  • NAT and Security Issues
  • Multisite Deployment Solution Overview
  • Quality of Service
  • Overview of Solutions to Bandwidth Limitations
  • Low-Bandwidth Codecs and RTP-Header Compression
  • Local Conference Bridges
  • Transcoders
  • Mixed Conference Bridge
  • Multicast MOH from Branch Router Flash
  • Call Admission Control
  • Availability Overview
  • PSTN Backup
  • MGCP Fallback: Normal Operation
  • Fallback for IP Phones: Normal Operation
  • Call Forward Unregistered
  • Automated Alternate Routing
  • Mobility Solutions
  • Overview of Dial Plan Solutions
  • NAT and Security Solutions
  • Overview of Multisite Connection Options
  • SIP Trunk Review
  • H.323 Trunks
  • Trunk Implementation Overview
  • Multisite Dial Plan Overview
  • Implementing Site Codes for On-Net Calls
  • Implementing PSTN Access
  • Implementing Selective PSTN Breakout
  • Implementing PSTN Backup for On-Net Intersite Calls
  • Implementing TEHO
  • Globalized Call Routing Overview
  • Globalization of Localized Call Ingress on Gateways
  • Localized Call Egress
  • Globalized Call Routing Examples
  • URI Dialing
    • Endpoint Addressing Review
    • Partitions and CSSs Review
    • Call Sources Review
    • Blended Addressing
    • FQDNs in Directory URIs
    • Call Routing

Module 2: Centralized Call-Processing Redundancy Implementation

  • Remote Site Redundancy Overview
  • MGCP Fallback Operation
  • Cisco Unified SRST Operation
  • CUCM Express in SRST Mode
  • Dial Plan Requirements for MGCP Fallback and Cisco Unified SRST Scenarios

Module 3: Bandwidth Management and CAC Implementation

  • Bandwidth Management Options
  • Cisco Unified Communications Manager Codec Configuration
  • Local Conference Bridge Implementation
  • Transcoder Implementation
  • Multicast MOH from Branch Router Flash Implementation
  • CAC Overview
  • Enhanced Location CAC Characteristics
  • Intracluster Enhanced Location CAC
  • Intercluster Enhanced Location CAC
  • Enhanced Location CAC Considerations
  • Automated Alternate Routing

Module 4: Implementation of Features and Applications for Multisite Deployments

  • Issues with Devices Roaming Between Sites
  • Device Mobility
    • Configuration Elements
    • Operation
    • Considerations
    • Interaction with Globalized Call Routing
    • Configuration
  • Issues with Users Roaming Between Sites
  • Cisco Extension Mobility
    • Configuration Elements
    • Operation
    • Considerations
    • Configuration
  • Cisco Unified Mobility
    • Call Flows
    • Implementation Requirements
    • MGCP or SCCP Gateway PSTN Access
    • CSS Handling
    • Access-List Functions
    • Configuration

Module 5: Cisco VCS and Cisco Expressway

  • Overview
  • Deployment Options
  • Platforms, Licenses, and Features
  • Clustering
  • Initial Configuration
  • User Authentication Options
  • Endpoint Registration
  • Endpoint Authentication
  • Cisco TMS Provisioning
  • Zones
  • Links
  • Pipes
  • CUCM and Cisco VCS Interconnection Overview
  • Call Flow between CUCM and Cisco VCS
  • Cisco VCS Dial Plan Components
  • Configuration of CUCM and Cisco VCS Interconnections
  • FindMe Configuration Procedure
  • Unified Communications Mobile and Remote Access
    • Components
    • Operations
    • Configuration Procedure

Module 6: GDPR and CCD

  • ILS Networking
  • GDPR Overview
  • ILS Network Configuration Procedure
  • Exchange of Directory URIs
  • Configuration of Directory URI Exchange
  • Exchange of Numbers and Patterns
  • Configuration of Number and Pattern Exchange
  • Import and Export of Global Dial Plan Catalogs
  • SAF and CCD
    • SAF Characteristics
    • CCD Characteristics
    • CCD Operation
  • Monitoring Learned Routes
  • Cisco Unified SRST Considerations
  • Considerations When Using Globalized Call Routing
  • Trunk Considerations
  • Considerations When Using Clustering Over the WAN
  • SAF and CCD Implementation Overview
  • Configure SAF and CCD


  • Implementing a +E.164-Based Dial Plan for International Multisite Deployments
  • Implementing a URI-Based Dial Plan for Multisite Deployments
  • Implementing SRST and MGCP Fallback
  • Implementing Bandwidth Management
  • Implementing Enhanced Location CAC
  • Implementing Device Mobility
  • Implementing Extension Mobility
  • Implementing Cisco Unified Mobility
  • Configuring Cisco VCS Control to Register Endpoints
  • Implementing a Dial Plan in Cisco VCS Control to Interconnect with CUCM
  • Implementing Mobile and Remote Access via Cisco Expressway